Dislike: I made a mistake on my booking and it's the worst online company to get hold of anyone to correct my mistake but once I managed to call Euro car in maidstone direct my problem was fixed ...
Whilst I was very happy with the car and the man who served me at pick up was friendly, I was ignored initially whilst two people in the office discussed something, even though they could see me waiting. I was also not given any instructions on how to operate the vehicle and I don't normally drive a manual.
Arrived at pick-up to find that booking had been cancelled without notification and no cars available. Directed to an alternate pick-up an hour away where only available car was more expensive
Didn’t have car in the end.
Arrived at 8am and despite there being 3 staff one was dealing with another extremely annoyed customer. I was totally ignored by the two men working there as was finally spoken to at 8:35 by the lady who was dealing with the guy who had been charged a fortune for a luxury car and had been given a 2017 Car with damage down the near side, which he had booked 4 months ago so there was no excuse
And surprise surprise they didn’t have the car I booked and tried to palm me off with a little Peugeot 208 which was totally unsuitable. I walked out and got a car within 10 minutes from Avis a couple of streets away. Euro-Car are totally unprofessional time wasters andwill never
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