LONG BEACH CAR RENTAL REVIEWS

Very friendly staff both at pick up and drop off.

Very happy with the price reduction. Find QEEQ so much cheaper. Very happy.

I got a Hyundai Elantra, about 70k miles, broken liner underneath the engine hanging to the ground. I asked for another one that shows on my reservation, but no more car. Very disappointed

Like: I rent often and this was the easiest experience I've ever had. Quick, efficient, and courteous staff

ACE should be upfront about insurance requirements. Instead of overcharging customers with fees.

No waiting time, staff was very patient.

Very satisfied

Very satisfied

Quick and easy car pick-up.

I personally think this car rental company offers great value for money. The staff at the counter were quite friendly, though the service personnel when picking up the car were just okay. It was a black lady, and her attitude was passable.

Like: your service
Dislike: nothing

Waited over 45min for car. Told it was being serviced. Only has half tank of gas, so was returned with half tank.

Very disappointed in SUV selection. Mitsubishi that I wasn't able to sync phone. The most stripped down model ever

Friendly staff and simple straight forward process - very pleased!

Cheapest deals around!!

The service was excellent. I changed the return location at the last minute, and the rental company didn't charge any extra fees. They made the change very quickly. Very good. Satisfied.

Like: The whole experience was amazing. Quick, easy, accurate!!

The branch at Long Beach airport is quite small, sharing its line with National. I've rented from National before, but the information wasn't shared, so no upgrades or choice of vehicle. The car was very new, so overall it was just okay.

It was a horrible experience. The first car had mechanical problems and was beat up and filthy. I took it back and they gave me another car which was also dirty so they vacuumed it. The girl left her cell phone in the car (she said) and harassed me claiming I stole it when I looked everywhere she said and couldn't find it. She found it when I returned the car (she said). I have no idea where it was. She didn't say. I will NEVER rent from them again.

They are the worst company o have ever worked with. I waited over an hour for them to pick me up at the airport. The girl was so incredibly rude who helped me. They no no shuttle service early in the morning to get back to the airport so I had to take an Uber. I will NEVER work with them again even if they save me money. So so horrible!!!!!

They engage in additional sales...