SANTA ANA CAR RENTAL REVIEWS

The car rental process is handled right in the airport arrival hall, which is very convenient and quick. You get the car in the airport's underground parking. The staff is very friendly and makes you feel comfortable. They gave me a brand new 2015 Camry with only 400 miles on it. There are many vehicles to choose from, so you can pick your favorite! It was great! I will choose this company again when I visit Irvine next time. Thank you!

They accused me of smoking in the car without any evidence and claimed I burnt the area under the floor mat, but the mat itself was completely fine. It's impossible for me to damage the area under the mat without burning the mat itself. It's obviously done by someone else, yet they charged me $300 for the damage.

Had a great car rental experience. Will choose this company again if the price is right next time.

It's convenient! The car is delivered right to your doorstep.

Excellent! The staff were very friendly and patient in helping us resolve any issues.

The website showed that GPS was free, but I was charged $50 for its rental. This is unacceptable!

The waiting time was extremely long, at least 20 minutes! Between 10-12 AM, there was basically only one person attending. The neighboring Herz and Budget counters had at least two staff and no lines.