COLORADO SPRINGS CAR RENTAL REVIEWS

Dislike: Seemed like a high price to drop off in another location.

Like: The lot attendant was very helpful at COS, noting several missing items and damage on the bumper of the vehicle before I left the lot.
Dislike: The reservation was for a Toyota corolla, but I was given a Hyundai Elantra and was told that there were no corollas available, nor any vehicles which I could be upgraded to. The vehicle was missing the floor mats and there was minor cosmetic damage on both the front an rear bumpers.

The location I was supposed to pick the car up was not a traditional location and it was confusing... maybe COVID closure related(?)... so budget moved my pickup location at my request when I called ahead to verify. Manager was very nice and helpful at COS airport location when making the switch.

See above

easy is the right word, no problems whatsoever.

will use again, was very easy and convenient.

Like: No surprises! We will definitely use easyrentcars again!
Dislike: Nothing

Like: how quick and easy it was and a great price. loved the ford focus
Dislike: the radio was all static, return person told me there is no radio unless you pay for sirius. do think you should be able to get something on a basic station

Car exceeded expectations

Not able to amend bookings

I got screwed. i was a few minutes early to pick up my car (8 minutes to be exact) and it was not communicated that my 24 hour clock started then. When dropping off the vehicle (regardless of the unexpected snow storm) I arrived approximately 13 minutes after the reservation time and had to wait at least 10 minutes for the attendant to get to me and found out their computer system was down. I was penalized by being charged an additional $60 +/-. they have a 29 minute grace period which would have been fine had they told me my reservation was actually 8 minutes earlier than booked. And to add... no one walked the car with me prior, but there was damage to the the door that I had to point out upon drop off.