Enterprise made us go to an entirely different city to get our car when the documents said pick up at airport. It was totally unacceptable and the agent was very rude. Upon return the agent did give us a $50. Refund for the poor service we received.
Overall service was good, with no unnecessary upselling. However, $20 was inexplicably deducted during the return process, which was perfectly resolved later by QEEQ customer service.
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