MAURITIUS CAR RENTAL REVIEWS

The service was just average.

The service is quite good

The service provided by Asan was quite good!

The service counter was unattended, no indication of when staff would return. The vehicle was dirty, old, the windshield washer fluid and brake oil were both at the minimum level. Poor service!

A very reliable company with very reliable staff and very reliable service! AVIS staff member LEE-SEN was very friendly and even offered free tour guide services, allowing customers to experience the local culture and beautiful scenery. Highly recommended!

This was my worst car rental experience ever. It was already dark when I arrived, and it had just rained. They gave me a car covered in scratches and dents. In such darkness, it's impossible to thoroughly inspect the car. When I returned it, a man with a greedy look in his eyes told me I had caused two scratches. I didn't want to emphasize that I have been driving for years; I simply told him that I was traveling with my child and drove very carefully. These scratches could only have been present before I rented the car. However, he was rude and didn't listen. I kept telling him, 1) It was very dark when I arrived; 2) The car hadn't been washed. But he just wouldn't listen. I can only say this is a greedy and dishonest company. I will never choose this company again.

Pretty good, just that the fuel was two bars less when returning the car, and I was charged 1000 rupees, which was in line with their policy. The car condition was also very good.

The service was excellent.

They promised a full tank, but gave us a car with an empty tank and refused to fill it up. During the car inspection, they pretended to record two scratches but didn't actually mark them on the form. They tricked me into paying 1500 rupees, and when returning the car, who can manage to return it with an exactly empty tank to the airport? I still had more than half a tank left. Really wanted to curse.

There was nothing unsatisfactory with the supplier. My dissatisfaction lies with QEEQ for not passing on the information about my child safety seat to the rental company.

The navigation was not useful; we didn't use it at all. The vehicle condition was not great. One of the tires was flat on the second night, but luckily, the hotel staff helped us inflate it.

Clean; organized; the staff was very friendly and responsible.

Requested home delivery, very punctual.

I was shocked that such a big brand would have such unprofessional staff in these less developed African countries. When returning the car, I had already filled up the tank, but during the inspection, the staff shook the car body by standing on the passenger door frame, causing the fuel gauge to show a warning. They then claimed the tank wasn't full and demanded extra money. Fortunately, I noticed and did not agree. After moving the car back and forth, the fuel gauge returned to normal. The staff quickly explained that it was a malfunction. However, they still charged us an additional 300 rupees, even though we gave him a 50-rupee tip. Moreover, the actual car model was smaller than what I had booked. I have never encountered such issues when renting cars in America, Europe, or Australia before!

In the end, I was extorted for a 200 rupee cleaning fee, claiming the car was not clean, even though it wasn't dirty at all! I even gave 50 rupees as a tip, but that's just how it is in this African country. I've never encountered this situation in other countries before!

At first, the staff gave me a Hyundai i1 without mentioning the downgrade! The price difference is significant! I almost got scammed! Eventually, I managed to get a car of the same class as the booked Accent. The worst part is that the fuel tank was empty and I had to refuel myself. When I mentioned it, he said just return it with an empty tank! Who can gauge the fuel level that accurately? This is clearly unscrupulous!

They delivered the car to my doorstep after a phone call, which was convenient. However, there was a mistake during the car return, and I was charged an extra day of rental.

Overall it's good, but they gave us a Malaysian car similar to an Alto. The only issue is that we are not confident about the safety of this car since it's an unfamiliar brand. Also, it can't go fast; it starts to feel unstable above 80 mph.

The vehicle is running well, the staff is friendly and helpful. Very satisfied.

I booked the car a week in advance, but the order was only confirmed 24 hours before departure. I almost had to book another car on Taobao... The staff was quite enthusiastic, but the biggest problem was that we clearly booked an automatic car. When we arrived at the store at 12 PM, we received a manual car and had to wait three hours for the automatic one. The car's left side mirror was damaged, and they tried to blame it on us when we returned it. Luckily, I had taken photos in advance to prove it wasn't our fault! Additionally, I paid a deposit of 1500 local currency when picking up the car, but my bank card indicated it was a charge, not a pre-authorization or hold. They said it would be refunded a few days after drop-off, but it's been a week and I haven't seen the refund yet!