OMAN CAR RENTAL REVIEWS

Like: I am quite happy with the overall experience with Europcar, Salalah.

Already complained, no need to repeat.

Due to my own oversight, I didn't check properly when renting the car. The car was actually given to me with half a tank of fuel, which I realized only after starting the engine. By then, the staff had already left. I believe the person handing over the car should have informed me about this. With limited time on a trip, I didn't want the hassle of going back and forth. Fortunately, fuel prices in the Middle East are very low, around three currency units per liter.

Like: Clean new car, clear T&Cs
Dislike: The confirmation received from easyrentcar did not clearly have Europcar as my supplier, so it took us a while and a few questions to find our booking as we were searching for "Easy"

Dislike: I was charged 5 OMR for taxes, although my reservation was all included

very positive experience but nobody informed me I had to drive with my lights on day and night. I then got a ticket from the police and interrent have not confirmed they paid the fine as I arranged for them to do

They they a good job.

Like: Hassle Free Experience
Dislike: Extension didnt work out :-(

Like: The car was nice and the guy at the desk was very friendly.
Dislike: There was only the most expensive car left to reserve online (the Pajero) but when we got there they didn't have any Pajeros so they gave us a Hyundai Tucson. The Tucson was fine but they couldn't give us a refund because we booked through easyrentcars.com. Next time I will just book directly through the company because of this.

None

None

Cars need to be cleaned properly and FULLY fueled.

Like: I book corolla and they provide us with outlander 4 wheel drive. Thats make the trip a memorable one. It helps a lot.
Dislike: Nothing

- The rental pick up location was not clearly specified and I had to ask almost all rental agency there about Interrent! the agency incharge of this had a comple different name (Europe Cars)! There was no clear indication that Europe cars are the same as Interrent. - The car was so terrible and although it was automatic, it felt like I am driving a manual car. - I am still waiting for my refund which I don't know when will I receive it. when I picked the car they told me I will get it back once I drop the car and this didn't happen yet

whilst the counter staff were very good, car handover was very poor - the chap filled out the form identifying all of the existing damage to the car - switched the engine on then said "there you are" and walked off

Great value and the counter staff were fantastic help.

Smooth.

I have booked Toyota Rav4. However, i have been provided with Kia Sportage!! Anyway it was very good and exceeded my expectations. The stuff were very helpful. There were two negative points: 1) it takes long time to pick up the car. 2) when I drop off the car I have been asked to pay OMR 5 (around USD 13) as car wash fees which is too much.

Thanks you EasyRentCars.com

I was obliged to take full insurance because it didnt take debit card for caution...

Clean new cars

Good car offers sometimes

Like: Their welcoming atmosphere
Dislike: Nothing