Delighted to report suprisingly good service after reading bad reviews

M.Rabin

Malaysia

Reviewed: Mon, Aug 27, 2018

About PARADISE: 8.4 /10

Like: The car from Paradise Car Rental was exactly what we expected. We needed a GPS and this was found on the spot for us though we hadn't booked one at RM25 per day of course. Fairly new car, approx 20000 km on the clock and on delivery I was presented with the offer of a Touch and Go card to use. Nice touch, Waja. Overall friendliness of the staff. They gave me a lift back to KLIA 2 on drop off.
Dislike: No office or person at KLIA 2; so when I arrived there and called the number and no one answered I was worried but they sent an automated text to call another number which stayed engaged. Eventually, I got a person on the line and she very efficiently dispatched a driver (her manager) and car to KLIA 2. So other than that hiccup at arrival all went very well.

PARADISE

Kuala Lumpur International Airport(KUL)

Kuala Lumpur

Malaysia

Mini | Proton Saga 2015-2018 or similar

1 days rental

Relevant Reviews on PARADISE KLIA T2

Franklin Hoover

Malaysia

1 days rental

PARADISE

Kuala Lumpur International Airport(KUL)

Kuala Lumpur

Malaysia

Reviewed: Wed, Jul 24, 2019

“Kuala Lumpur-Selangor-Malacca-Kuala Lumpur”

About PARADISE: 8.0 /10

Not bad

Malaysia

1 days rental

Mini | Perodua Bezza or similar

PARADISE

Kuala Lumpur International Airport(KUL)

Kuala Lumpur

Malaysia

Reviewed: Wed, Jan 22, 2020

About PARADISE: 8.3 /10

I have booked Perodua Bezza but given a Proton Saga. Which during the booking session, I took Bezza because of the trunk size as I am expecting to carry more than 4 bags despite the rental fee of Bezza was higher then Saga. Bezza was RM293 and Saga was RM275. When I asked why am I given a Saga instead of Bezza, the representative told me that they upgraded the vehicle because Bezza is not available at the moment. Which makes me wonder, upgraded with lower rental car??? I have no choice at that time but to agree to take the car as the only car available was Saga.

About QEEQ: 10.0 /10

C.Chan

Malaysia

1 days rental

Mini | Perodua Bezza or similar

PARADISE

Kuala Lumpur International Airport(KUL)

Kuala Lumpur

Malaysia

Reviewed: Mon, Aug 19, 2019

“Paid $58 for Perodua Bezza but get Proton Saga (it was price $54). It is a downgrade. But no refund?”

About PARADISE: 6.7 /10

Receipt printed show Bezza. But they claim system they entered is Saga.

Michael

Malaysia

1 days rental

Economy | Proton Saga 2015-2018 or similar

PARADISE

Kuala Lumpur International Airport(KUL)

Kuala Lumpur

Malaysia

Reviewed: Wed, Jun 5, 2019

“Overall, I had a great deal and it was a very good experience.”

About PARADISE: 8.3 /10

The car is very new with only 10,000 km clocked. However, they do not have a counter at KLIA2. They only have counter at KLIA1. So you will have to call the number provided when you have arrived. The car will then be delivered from KLIA1. As for returning the car, you will have to call them and arrange for them to meet you at KLIA2. It will be a bit of hassle though if you are returning the car outside their counter operating hours. Nonetheless, their rates is very competitive.

About QEEQ: 10.0 /10

The price drop protector is very good and the rates is comparatively cheaper than elsewhere. The mobile apps is also extremely useful especially if you are on the road.