This company does not have the Grand Cherokee model. Upon arrival, they only offered us a Toyota Rav4 or a Jeep Wrangler. It felt misleading. The price was cheap, but the experience was just average.
The staff could be a little more helpful rather than just minding their own business after asking the customer to wait in the sitting area for more than 20mins after all documentation is completed, could be that I went in on a Sunday in the evening and they are overworked.
About QEEQ:10.0/10
Nice website with all required information at one place
Although the vehicle was in great condition and provided our family with loads of space for our family vacation, we would never recommend Routes car rental.
We had to wait 45 minutes for a shuttle to pick us up. The person who set us up with our vehicle was less than courteous. The vehicle was not ready when we picked up - despite our flight being delayed by several hours. The inside of the car was not clean - dashboard was full of dust and suntan lotion, windshield was filthy. Lastly, the car was empty and we had to stop to fill it, which resulted in us missing our ferry.
Completely disorganized.
About QEEQ:10.0/10
Easy Rent a car was a painless way to rent our vehicle. Will use again.
Like: Cheap and clean car Dislike: Shuttle there and back to airport took longer than I would’ve liked.
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strongly recommend it to others
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View more >Dislike: Shuttle there and back to airport took longer than I would’ve liked.