Although the vehicle was in great condition and provided our family with loads of space for our family vacation, we would never recommend Routes car rental.
We had to wait 45 minutes for a shuttle to pick us up. The person who set us up with our vehicle was less than courteous. The vehicle was not ready when we picked up - despite our flight being delayed by several hours. The inside of the car was not clean - dashboard was full of dust and suntan lotion, windshield was filthy. Lastly, the car was empty and we had to stop to fill it, which resulted in us missing our ferry.
Completely disorganized.
About QEEQ:10.0/10
Easy Rent a car was a painless way to rent our vehicle. Will use again.
I’ll will never rent from this places again , they gave me a car that someone just dropped off, without cleaning the car without checking for anything. Car was full of garbage front and back and it was never washed, they are not professional at all
It had sticker glue on the side window (fairly large) that was a little embarrassing. I would’ve appreciated if not being on the car.
About QEEQ:9.0/10
I waited a fair time for pick up but some other folks said they’d been waiting almost 40 mins to be picked up by the shuttle. I would now only use your service when I expect to have tons of time.
Car was nice, they only started to clean it when we arrived so had to wait.
About QEEQ:9.0/10
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Customer Service
Would never recommend Routes car rental
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