They push us to purchase their tall way member ship and they charge more than we use of toll way

Poor service. The free shuttle number was invalid, and the information was misleading.

The attitude was extremely poor when returning the car. From the beginning, it felt like they were picking on us. First, they claimed we were late for the return without any reason, and later, they just ignored us.

I have filed a complaint. I waited 40 minutes and there was no car, so I had to choose another company.

it's not possible to call green motion for airport pick up. I called and waited 2.5hours with the intention of letting them know that we are arriving late but no one picked up the phone. No one picked up the phone either when I call for pick up at airport. We just have to wait at the airport for a bus to come around. This could prove detrimental if we were to arrive late at night. I told counter staff about this issue but they were not interested.

Counter staff were terrible. Very rude and unhelpful.