great experience

M.Gurjack-Frost

United States

Reviewed: Thu, Sep 6, 2018

About Dollar: 10.0 /10

Like: We arrived and spent a few moments waiting for the service agent, but she was very friendly and when she looked at my license, she noticed the following day was my birthday, she upgraded me at no charge. Then went I went out the airport to pick up the car the girls in the booth were fantastic and made the same comment and made sure I was upgraded at no charge.
Dislike: I was told that when I checked the car back in I would get a email receipt and I have not received anything and this is 3 days now. I have even checked my spam and have received nothing. That part of the service needs to be better.

Compact | Volkswagen Jetta 2 Doors or similar

1 days rental

Relevant Reviews on Dollar BUFFALO NIAGARA INTL AP

Tyrone Tobias

United States

1 days rental

Reviewed: Sat, Mar 23, 2024

About Dollar: 8.0 /10

The overall service is good.

About QEEQ: 10.0 /10

Moira Fowler

United States

1 days rental

Reviewed: Wed, Jun 12, 2024

About Dollar: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Malcolm Symons

United States

1 days rental

Reviewed: Sat, Oct 12, 2019

About Dollar: 10.0 /10

Pretty good

Jose Carcedo

United States

3 day rental

Full Size | Nissan Pathfinder 2 Doors or similar

Reviewed: Tue, Sep 13, 2022

“Overall, it was a good experience.”

About Dollar: 9.0 /10

I had to wait for a long time since they didn't have a car available at the site, but the personnel was very nice and professional.

About QEEQ: 10.0 /10

Worked good for me. Perhaps it would have been better had I had the chance to apply for a military discount on the platform (if there is a way, I didn't see it).

MJM25

United States

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Thu, May 31, 2018

“Great rate - great car”

About Dollar: 10.0 /10