Great

The car pickup process was relatively simple and unlike car rentals in Croatia, they didn’t use deceptive practices to sell insurance.

Our car was vandalized with a nail in the tire, and we needed roadside assistance. Due to language barriers, we asked the rental company to call for us, but they informed us that we must call ourselves. Our rental period was not over yet, and if we returned the car early for repair, they had no spare vehicles. If we needed a car, we would have to rent another one. A Chinese employee was quite impatient and unhelpful.

Simple and fast

Had to wait for 60 min to get the car , nobody answered the call and nobody came for the airport pick up , i had to find the location and walk there.

Like: I loved how easy it was, that the car was in great condition, was zippy and economical. Especially loved the price. The staff member was extremely nice and friendly, and helpful.
Dislike: The only snag was that the location didn't show up on GoogleMaps but the staff member gave me a workaround as soon as she could.