Excellent service

Unreasonable demands, very anxious during the rental period

They told us the back seat was dirty when we returned the car. They suggested we clean it ourselves, otherwise, the company would charge a high fee. We were in a hurry to catch a flight, so the receptionist offered to help and only charged us 70 AED for cleaning. We even gave an extra 100 AED as a tip. Later, we found an additional charge of over 100 AED on our credit card for the dirty back seat. This was very disappointing as we couldn't dispute it after leaving.

They gave us a "similar" model. We ended up driving a ford eco sport wich was not spacious at all. Mitsubishi would have been more spacious.

Good.

I was given an upgrade and the car (apart from some minor scratches) was in great condition and had only 5000 kilometers.

Effective and efficient as usual

everything was fine, but I just found out after 1 month of giving them the car and when I went back to my country they made a lot of payment ( randomly ) just to take as much money as they can ( i have proof ) and now I need to deal with the bank because of them, Do not buy from this company they will steal your money after they make sure you go back to your country

Great services