FAST RENT A CAR CAR RENTAL REVIEWS

I reserved a Honda Accord, but upon arrival, I was informed that the Accord was unavailable and had to settle for a basic version of the Nissan Altima.

I didnt get the car which I had booked however alternative was good enough with lots of space for luggage. Car needed air in the tyres and that should have been done before the collection. Counter service was good however collecting the car took longer than I expected. After the rental I have seen 2 transactions on my credit card and it would be good if EasyRentCars would send an invoice either via email or in the app explaining the charges.

Autostred hae charged 50% me additional money without any explanation

I waited a long time to get the car

The car was virtually new as it was a 2022 car. However the engine was too small for the size of the car and with a full load the car was struggling a bit. Also I landed in T2 at Dubai airport and had to hire a taxi with all my luggage to T1 to pick up the car. The process at the registration dest took nearly 1.5 hours as there was only one person at the desk and it was taking too long to deal with customers, baring in mind that only three customers were in front of me. The customers we haggling the price of the rental and this took a long time. It took us more than 3 hours to get into the car which was very tiring and not acceptable.

I did contact QEEQ staff and were very prompt in replying to me but there was nothing they can do to address the issues above. I feel that you need to have a desk at all terminals at Dubai Airport.

Got an upgrade so was a good deal

The office didn't have any car ready and had to wait for almost 60 minutes to find me one. I requested Honda however, they got me a Nissan. Staff are friendly but have to turn clients much faster.

Very good competitive prices, and easy to reserve. However, any specific / local rules, like putting a car reserve/ guarantee of $2000 on the credit card, should be mentioned this way we don't get nasty surprises of blocking $2000 blocked and can't be used for over 20 days. Even though my trip was only for 2 days.

They gave us a "similar" model. We ended up driving a ford eco sport wich was not spacious at all. Mitsubishi would have been more spacious.

Good.

The Gentleman who helped me at the front desk when signing the contract ( Jim ) was a fantastic guy. Very professional indeed.

Car was ok but old and a little tired. They took additional payment and the repayment time was a little excessive in my opinion

A great condition car

Adorable booking experience

Very good company !

Your company very nice This fast time I rent car from Tom Bout I found every think good Price and reaction Always will rent car from you Thanks

Pick up location if you are coming from terminal 3 with family and kid is very inconvenient. It should mention terminal while booking.

Pick and drop off could be more quicker compared to other providers on site. But staff were very friendly and accommodative.

Car did not have Android Auto/Car Play

Get the car process efficiency , pick up location , car condition is average

EasyRentCars app easy to use for booking

They did offer me an upgrade for a very small additional fee but I wanted a larger boot so stuck to the original booking.

Excellent

Excellent

A lot of unnecessary charges, took 1 hour to pick up the car.