Car was terrible, scratched all over and stinking of smoke. I heard several other customers complaining in the queue ahead of me.
I was able to change car after a day because it was so bad but I had to spend almost 2 hours doing so!
The second car was fine but I collected in the dark and failed to check the rear interior properly, when I returned car I was charged for a stain on the back seat although had never used the back seat!
3 months a further unsubstantiated charge was made to my credit card by fast rent a car.
DONT just take my word for it read many negative reviews on google.
Would have been good to have been escorted to pickup location. Had a little difficulty finding the car in the general pickup car park one level up and away from Arrivals. Wasn’t told to report into second rental office - was given number plate of car only.
It is generally nice, but please check all scratches in time of check in, because they will count any scratch later
Take in mind that they promise to give you back your hold amount after 2 weeks
There was a scratched area on the lower rear bumper which had been partly repainted which neither the FAST agent nor me spotted at time of pick-up but which was noticed on return. I am concerned that I may end up being liable for damage which I did not cause.
Like: Parked car in another part of airport car park (not the drop off area) and was still able to go through the drop off procedure. I would rent from again. Dislike: Nothing to do with the rental company, but dropping the car off back to the right place within the airport was a pain. Airport doesn't have enough signs. Ended up using up too much fuel and getting charged since car was no longer showing full tank.
Also I wished they had a base in terminal 3, as travelling to terminal 1 with a lot of luggage and in the heat was very uncomfortable.
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View more >Dislike: Nothing to do with the rental company, but dropping the car off back to the right place within the airport was a pain. Airport doesn't have enough signs. Ended up using up too much fuel and getting charged since car was no longer showing full tank. Also I wished they had a base in terminal 3, as travelling to terminal 1 with a lot of luggage and in the heat was very uncomfortable.