The front desk service guy had a good attitude, but the return service was very bad. This company engages in commercial fraud. I warn future renters to confirm the final settlement currency, whether it's in USD or AUD. It’s best to record the entire rental process. This is a painful lesson learned from my experience. It’s better not to choose such a company.
The staff were friendly and the car was perfect. Staff provided me with all the information in the event of an emergency. This was not needed but nice to know they would provide roadside assistance in the event it was required.
About QEEQ:10.0/10
The booking process was smooth and efficient. 6 hour cancellation was great for making any last minute changes. The only thing i would recommend would be the reward points process. I did not keep a copy of the invoice and am unable to collect the reward points without this.
When I came to have a flat tyre we changed it only to find that the spare was flat too. They obviously hadn't checked it. This was a problem for us as we couldn't get the car to the tyre place to sort the flat tyre
About QEEQ:10.0/10
Easy rent cars were fantastic and easy to use
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Customer Service
Great value compared to others
Dislike: All good
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