la sd - la予約

Quite good

A very nice black guy assisted us. There weren't many people, no queuing.

Easy pick-up process, comprehensive service, and a wide range of vehicle models!

The service at the airport branch was very good. When we arrived, there were many customers lining up to pick up their cars, but the branch had a self-service pickup option. The self-service system had Chinese instructions, guiding us step by step, and we quickly collected our car. It was really convenient, but this branch didn't have Chinese-speaking staff, which was fine too. Foreigners think simply; we got the car and set off immediately. Returning the car was even simpler. The staff took a quick look at the car, saw no issues, and immediately said OK, and we headed to the airport!

The car had an issue, but they replaced it without any fuss.