“Sort of OK (for car rental, which is always shit), but still a bit shit”
About GOLDCAR:7.0/10
Process of collecting terrible. Large queue. There was a ticket system for the queue that wasn't clear / signed, so we stood in a queue for ages before realising we needed a ticket, which put us to the back of the queue again.......
Goldcar added extra 25 EUR for the airport fee even though I have bought all included voucher and they refused to read what was said in the voucher details, saying: "all have to pay that extra fee".
Caution !! The booking price seems to be a good bargain but when you pick up the car, they force you to pay an insurance for 4 times the price of the rental !! (The commercial strategie is to tell you than if you don’t souscrive to their insurance they ll have to lock 1400€ for 1 month on your credit card...) my advise : find an other rental !
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Customer Service
Surprisingly affordable and good quality!
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