Like: Car was low mileage and in good condition. Staff were friendly and efficient. Dislike: High excess - There was an opportunity to lower it to zero but the additional cost meant the hire deal would not have been competitive.
It's quite disappointing to have both fuel and electric cars in the same category. The service fee for handling traffic fines is very expensive. For a £60 parking ticket, Hertz charged a £42 service fee, which is about a 70% service rate. That's too much.
They were busy. I was on a tight timescale. Once I got seen they were brilliant, helpful and really nice. Bigger car than I was expecting. There was a small pile of rubbish still in the car from the otherwise impeccable car.
About QEEQ:10.0/10
Absolutely fine.
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Happy with Hertz Elgin
Dislike: High excess - There was an opportunity to lower it to zero but the additional cost meant the hire deal would not have been competitive.
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