“Poor quality of rental vehicle using third party to book.”
About Budget:5.0/10
Completed faster check in but only one queue so didn't save any time. The hire car was damaged and not very clean but were told to hand it back fully valeted. Felt as it was booked through third party, they were not as interested as with any previous bookings.
About QEEQ:8.0/10
Very easy to use to book hire car.
Poor quality of rental vehicle.
Excellent service from the young Eastern European lady on the desk on the 29 Oct at 10.20. Super helpful and friendly. Unfortunately have lost the piece of paper with her name!
Did not get the reserved car model. It was changed to Alfa Romeo. Specifically chose a model with a larger trunk, but the replacement had a very small trunk. In the end, had to pay an extra 15 euros to upgrade to an SUV. The car also came with less than a full tank, causing inconvenience when refueling. To avoid fines, added nearly ten liters more fuel.
Hired car for Northern Ireland whose road signs are mph.
Was given south plates and a Speedo only in kmh
Unusable.
Counter staff told me to email a complaint. Useless
About QEEQ:10.0/10
Horrible ad infested app
Confusing interface
Demands t&c acceptance every login and try’s to sneak in direct marketing
No obvious customer service interface
Everything went very well except longer than normal amount of time at pickup. Computers were being problematic but Alex was very helpful and made sure my troop went well.
Car was great, although the steering of the vehicle was a slight concern. I found that it kept trying to recentre after steering in a particular direction. There wasn't any one available at vehicle dropoff to advise.
Collection was easy, only thing not happy about was that when I book I was told that I didn't need a credit card but I did and was charged extra for insurance
Got a free udgrade which was very much appreciated. The car was great and the pick up process at the counter incredibly quick. Not sure if this was because I had signed up for the Budget Quick Pass but it really worked. Faultless service and car.
About QEEQ:10.0/10
Never used before but impressed so far. Like the idea the website continues to look for a better price after booking, although yet to see this work in practice.
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Belfast
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