“Poor quality of rental vehicle using third party to book.”
About Budget:5.0/10
Completed faster check in but only one queue so didn't save any time. The hire car was damaged and not very clean but were told to hand it back fully valeted. Felt as it was booked through third party, they were not as interested as with any previous bookings.
About QEEQ:8.0/10
Very easy to use to book hire car.
Poor quality of rental vehicle.
Maria the lovely staff member at Easirent made my process absolutely faultless was extremely helpful and even gave me some ideas of places to visit. She actually made the experience so pleasant I will certainly use Easirent in the future.
About QEEQ:10.0/10
Good website could give more in regards to photos of the vehicles but many other car rental company's are the same across the board
Did not get the reserved car model. It was changed to Alfa Romeo. Specifically chose a model with a larger trunk, but the replacement had a very small trunk. In the end, had to pay an extra 15 euros to upgrade to an SUV. The car also came with less than a full tank, causing inconvenience when refueling. To avoid fines, added nearly ten liters more fuel.
Hired car for Northern Ireland whose road signs are mph.
Was given south plates and a Speedo only in kmh
Unusable.
Counter staff told me to email a complaint. Useless
About QEEQ:10.0/10
Horrible ad infested app
Confusing interface
Demands t&c acceptance every login and try’s to sneak in direct marketing
No obvious customer service interface
Car was great, although the steering of the vehicle was a slight concern. I found that it kept trying to recentre after steering in a particular direction. There wasn't any one available at vehicle dropoff to advise.
The senior person on desk was a compete Ahole. Listened to him screwing a couple over -- when he tried the same with me I quickly straightened him out.
The staff member was nice and very helpful. An additional €25 insurance was required for driving in Ireland, which I personally thought was reasonable. Without it, there might be no support in case of an accident in Ireland. The car provided was very spacious, almost the size of an XC60.
Got a free udgrade which was very much appreciated. The car was great and the pick up process at the counter incredibly quick. Not sure if this was because I had signed up for the Budget Quick Pass but it really worked. Faultless service and car.
About QEEQ:10.0/10
Never used before but impressed so far. Like the idea the website continues to look for a better price after booking, although yet to see this work in practice.
Everything was spot on but not the car I ordered. The replacement was ample but still, I see no point in you offering specific car models and then they aren't available. You should offer a class of car instead.
Car Rental Brands Ranked AT Belfast City Airport, BHD
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