Arrived late at night, very few people, quick pickup. Service attitude was good. There was no reminder about which type of gasoline to use. Later, I asked at another branch to clarify.

Good service attitude, clear explanation of fees

There were a lot of people, and the process was very slow. We landed at 3 PM and waited 40 minutes for the shuttle to take us from T4 to T2. During this time, other companies' shuttles came 4 or 5 times. When we arrived at the rental point, there were 7 or 8 people in line in front of us. It took me a whole hour to get through the process, and then I had to wait another half hour outside to get the car. Because of this, we didn't reach our destination until 8 PM, missing the evening activities.

Price does not match the app

Entregaron lo prometido en un tiempo aceptable, aunque me intentaron vender demasiados seguros.