Extremely satisfied

I hope these scratches won't be blamed on me when returning the car, though the staff said they were already recorded.

We were supposed to pick up the car at 5 PM, and we had booked an automatic transmission. However, they tried to give us a manual without asking. Later, they said the automatic would be available around 7 PM, making us miss our hotel check-in, requiring us to book another hotel at almost 100 euros. We had to wait in a long line at around 4 PM. Extremely dissatisfied.

When I got there to pick up the car, they told me they didn't accept the translated version of the Chinese driver's license. After negotiating for two hours without any results, Zuzuche urgently helped me book another car. I am currently negotiating this issue with Zuzuche after returning home.

If you're for the first time in MXP airport is a little tricky to find where are the rental cars parked. Not enough signs to guide you there. The car return process was really very fast. Thank you