The company is quite small, appears to be a family-run business and seems somewhat unprofessional. There was no one on the ground floor to assist us, and we had to ring the doorbell for a while before someone from upstairs came down to guide us to the second floor to sign the rental agreement. The same person handled both the car pickup and return. There were no other customers, so there was no waiting time.

Arrived at the Ibis late at night, and the company sent someone to the nearby hotel to deliver the car the next day. Very convenient.

The attitude was extremely poor. They seemed to think that people from mainland China know nothing. This was the worst car rental experience in my travels to over 50 countries. Initially, I chose to support a car rental company run by fellow Chinese, understanding the challenges of living abroad. It was only a one-day rental, and I was curious about the business. However, this experience made me vow never to rent from a Chinese-run car rental company again.

Very spacious car. Perfect for our group size.

Seamless booking process

I had a surprise of having to put a $500 bond at the pickup. The was not detailed prior.

Great and will use it again