CAR RENTAL REVIEWS ON LOVETRIP AT AUCKLAND AIRPORT, AKL

Overall the car was good and new but booking was made for 8am pickup however we waited almost 3 hours for Rental office to open which delayed our short trip. Location of rental pick was not easy to find.

Always easy and smooth process. No issues

Collected from airport ok but I felt rushed during checkin procedure

I use easyrentcars often and think they are very good compare site. Price check has saved me money too. Customer service very helpful and prompt replies

Good and polite service from Chinese staff. Responsible and reasonable. Car is standard with the price, no complaints.

Easy and reasonable price. Overall good, will keep on to use.

Awesome

Always Fantastic

Very friendly and helpful staff and our car was excellent value.

Great value

Excellent money saving deal. Got a fairly new vehicle. Was a very economical trip.

Thanks for looking for the best deals.

Friendly staff, thank you very much

Excellent service and value.

A bit hard to find the office upon picking up. Car is in average condition - not the cleanest, still had someone's used tissue paper in the car. GPS that comes with the car is in Japanese and probably hasn't been updated or anything to suit NZ map. No Bluetooth or aux input. Communication with the counter staff when picking the car was not the greatest. Otherwise, it's nice that they drop you off at the airport after returning the car.

All good. No problem.

fast easys process within 10 mins

hv recommended 2 more friends to use easyrentcars. they were delighted with friends referral coupon

Great economical car and easy to drive. Quick pick up and easy drop off service also

easy as always

This was a very disappointing experience. The email describing Lovetrip’s address, phone number and location did not arrive until we had the car. Eventually we managed to contact the pick up location and given poor instructions resulting in a wait of over an hour and a half. The car itself was fine but when we returned it two hours before we were due to we asked to be taken to our overnight hotel instead of the airport as we had an early morning flight the next day. We were refused so we had to accept the drop off at the airport then get a taxi. The time to the airport was around 10 minutes, to our hotel around 20 minutes. Very disappointing!

Booking was ok but the airport pick up description was misleading and it should have been made clear what the shuttle service actually was. This aspect of the booking was very poor.

Overall ok, pickup was a concern as I was asked to go the airport’s busy drop off point and look out for the pickup car’s registration plate. I had my grandson with me and it was very stressful having to manage him and try to look out for a car amongst 100s of people getting dropped off. Operator should pay and use designated pickup areas

Very professional; great pick up / drop off service; amazing price; saved over $1,000 on a 2 week rental

Great aggregator, fantastic deals to be had; the one vendor I had whilst un-heard of (not a house hold name) was excellent value, and ran a great service.

Very spacious car. Perfect for our group size.

Seamless booking process

Good vehicle. Slow service

Fast process

I have booked a navigation system for option.But they didn't provide it us. It made us be confused very much.

現地事務所に空港で待っていてくれないか聞いてみてくれたり、他にも質問があったら迅速に対応してくれて有り難かった。

Value for money

It was my first Global Roaming call to ring for their shuttle and slight language difficulty was overcome because the driver recognised us on his arrival at the airport

Would definitely book with Lovetrip again. Vehicle excellent and staff very helpful!!!

Easy to follow, updated on a regular basis. Very helpful.