Nice clean and comfortable car. Pleasant, competent staff. Great location. Just wish it had been available for the duration of my trip instead of a week.
Our flight was originally scheduled to arrive at 7 PM, but it was delayed by over an hour. By the time we got our luggage, it was nearly 7:30 PM. The car rental location was right outside the airport exit, sharing a counter with Hertz. The staff was very meticulous and enthusiastic. We had to take two highways and needed to prepay with the rental company. After completing the paperwork at the counter, we followed the signs and walked a few minutes to the parking lot to pick up the car. We got a small SUV, which locals drive frequently. The car was relatively new, with just over 30,000 kilometers on it, and it was very clean inside. Dollar offers great rental rates, and we will choose them again next time we visit New Zealand.
“The car was fine, but fuel tank was not full and the attendant lied saying that was normal.”
About Dollar:7.7/10
The counter stuff was nice at first, but when I pointed out to them that the fuel tank wasn't full, the girl made up a story saying it was a gauge problem, that others had the same issue and the tank was indeed full. That was a lie because twice I filled it up and it showed perfectly on the panel. That means Dollar did not give me a full tank as I deserved.
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