CAR RENTAL REVIEWS ON BARGAIN RENTAL CARS AT AUCKLAND AIRPORT, AKL

Staff were knowledgable, efficient and polite. Car lived up to all expectations. Overall a great experience.

Car was ok. Not what we booked - It was bigger so it increased our fuel costs. Biggest problem came from the customer service when we had a problem we needed help with. We lost the keys. The car was keyless entry and push button start. BRC bascially told us to call a locksmith - any locksmith and sort it out ourselves they didnt have a preferred provider. but because of the keyless entry, locksmith could only open the car to get out lugage out . We asked BRC for a set of spare keys - they said they didnt have any and again we were on our own. Luckily there was a Suburu dealer in the town we were in and they said it needed to be towed to them and whole key system replaced. it took five days to fix, 4 days longer and $800 more because BRC didnt have a spare key for their car. they were really disinterested in helping and we were completely on our own. luckily we spoke the language and could navigate the system.

Excellent service and prices

Excellent Seevixe and prices

Very good, overall very satisfied, the staff was very nice.

Good place, good car. No issues

The car was older but in good condition. All staff we encountered were excellent.

Easy to use website. I will use it again.

Fast, easy & efficient service.

It was the easiest and safest way to book online. I tried others and it was so complicated and kept losing signal. I seriously would recommend this site all the time

BRC Auckland Airport branch. The car was relatively new, the staff were friendly, and the manager resolved issues quickly. There is another office nearby, which caused some confusion when returning the car, but it was very close by.

GREAT counter staff.

慣れない英語で円滑にコミュニケーションが取れない中、丁寧にご対応いただき感動しました！ 次回ニュージーランドに来る機会があれば必ずもう一度利用します！

BRC’s car always exceed expectations as they are such terrific value for money, clean economic and a pleasure to drive.

Booking platform performs just fine. Easy to follow.

No problem. Car had 333,000 kms which i thought was excessive, turns out i maybe need to keep my own cars longer!

Only issue was changing the time of pickup. Wanted to change it to earlier and not able to do it on the web site. Staff accompanied us at pickup.

Counter staff were great. Car was ok.

More than happy with everything and staff very friendly and helpful.

The car's condition was very poor; the first car I rented often wouldn't start. The replacement car wasn't much better.

The pick up was confusing a) because Auckland Airport is a building site and it is difficult to find your way around and b) because staff member on phone forgot that as a visitor I had no idea what he was talking about - he assumed too much. But once I located pick up site and van arrived it all worked very smoothly. Car with very high mileage operated well and was value for money. I would highly recommend if dollars are important and you don’t mind a bit of wear and tear on the car!!

The platform does what it needs to - but the purchasing of insurance is confusing. The policy is not recognised by BRC so you still have to supply a bond.

The minivan was terrible in condition. We booked the pickup time in such a way that it gave us enough time to leave the airport and go to the rental car place and that pickup time happened to be "after hours" of Bargain Rental Cars and it was a different pickup location. But it so happened that our flight reached Auckland ahead of time. When we called the pickup location for the after hours office, they said to call BRC directly since it was technically not "after hours". When we called BRC, they asked us to call the "after hours location" since we had to pick up the car there only. There was some confusion which was frustrating for us and finally BRC agreed to come and pick us up from the Airport.

The overall condition of the vehicle was poor, and there was no USB charging port. The vehicle was quite old.

This rental company is very bad. 1. The pick-up service was over an hour late. 2. The car they provided was in poor condition and the charging port didn't work. 3. They charged us unfairly after returning the car, insisting the tank wasn't full even though we had just filled it up, costing us several extra NZD.

All good