シドニーブルーマウンテン、ハンターの谷、黄金海岸、豪州ブリスベン

Super convenient for pick-up and drop-off

The person handing over the car was Indian. If you don't buy the insurance they recommend (100 AUD), they find excuses and give you a car with potential issues. The staff who collected the car were very unprofessional, and seemed like dubious Indians, finding faults with the car.

Everything was fine except for the language barrier. Simple enough, but the promised provisional hold turned into an actual charge, and I have no idea when it will be refunded!

The attitude was poor. I booked a mid-size SUV but was given a small SUV, which couldn't fit all my luggage. The staff did not admit their mistake. After completing the paperwork, I had to wait a long time to get the car, claiming it was being washed. However, there were several mid-size SUVs available in the parking lot. The return location address was inaccurate; the GPS led us around for a long time. Additionally, there were no nearby gas stations, which was very inconvenient. Overall, it was a rather poor rental experience.

Chosen Toyota Kluger, provided a Kia Carnival instead. Kia Carnival's power is too weak, struggled with Sydney's slopes and bends.