ロサンゼルス地域の多くの市

Upgraded at the store to a full-size car, but didn't get the model I wanted.

There was a queue at the pickup and I wanted to book a Chevrolet Suburban, but I was told I would have to wait 3-4 hours with no guarantee. Eventually, I had to take a Ford SUV of similar size. On the way, there was an accident and the tire got a nail. The rescue hotline was unreachable, so I had to change the spare tire myself.

They promised a refund for the toll device fee if not used, but there was no device installed and no refund was given. They also aggressively pushed various insurance policies, but fortunately, I had already purchased travel insurance in my home country and only after showing this could I avoid buying more. There are a lot of hidden costs, not as mentioned on the rental site. Scam! Awful!

Terrible service. Even after making it clear that I did not want any extras, they added roadside assistance without informing me. There were no fee notifications on the signature pad, which is very deceptive.

Vi havde til købt vejhjælp og dæk og der var ingen infromation om hvor dan vi skulle bruden den hvis vi fik behov

Ved ikke