マニラでルソン島、バギオルソン島で、フィリピン・マニラ

No cars were available when I arrived, and the booking was invalid.

Pretty good.

First, the address was wrong. When I called, they said many customers had been to the wrong location before, and it happened often. Then they mentioned the car was being delivered from Makati. Once I heard that, I knew it would take at least 3 hours to get the car (having worked in Manila before). I eventually gave up because it was extremely congested. By the time I got the car, all my plans would have to change.

The service was provided by a handsome guy, and the instructions were clear and satisfactory.

The car was in excellent condition, almost brandnew, clean. Staff very friendly and helpful. Although they seemed not to be informed about our reservation the car was available within 30 minutes. Looks like a lack in Hertz's internal communication.

Everything was easy going.