They were late when we picked up the car. We waited for more than an hour. Returning the car was even worse as no one showed up, and they didn't answer the phone. We had no choice but to leave the car in the parking lot and the keys inside, otherwise we would've missed our flight.

After arriving at the airport, I waited for three hours before the car was delivered. Contacting the staff only resulted in responses like 'it will be there soon' or 'just five more minutes'.

I had to wait out side by the parking lot and it was to hot and every time i call them they tell me one mint somone will be there the mint become over 60mint

There was one poor guy doing his best, with angry Russian customers before me and a car for us that we did not order. Poor information on where to find the car. The cooling system worked badly over time, but overall it was an OK experience

Had to look around and ask 3 to 4 people where they were located . They were in the car park but there was no visible sign , maybe a sign 10/12 ft high up so people can see where to go . Also drop off location was quite difficult to find . Overall booking and car was good .