プーケット

Overall service attitude was very good

Pickup and drop-off went smoothly. However, there were three issues: First, the staff gave me a Honda Jazz hatchback instead of the Toyota Vios sedan I had booked. For similar cars, it should have been a sedan. After insisting, they gave me a Honda City sedan instead. For those who understand cars, the rear space is completely different between these two models. A reminder to everyone, insist on getting the model you booked or an equivalent. Second, the car was not provided with a full tank of gas. Being in a foreign country, to avoid unnecessary trouble, I had to add more fuel to ensure the tank was full when returning it. Third, after the car was driven for 2 days, the battery was dead on the third morning, even though the car had only 15,000 kilometers on it and was practically new! I couldn’t reach the rental company by phone and had to seek help from the hotel staff to jump-start the car, then drove for half an hour to report the issue at the rental office. This wasted time, and I was worried the car might break down on the way. Aside from these issues, I was overall satisfied. QEEQ’s customer service is very responsive, addressing queries promptly. Thumbs up!

The staff was nice, but the efficiency was quite low. There was one person in line ahead, and I waited for 20 minutes.

I did not receive proof of return of the car at Phuket Airport. I hope there is no problem with my deposit money at National Car Rental. Because the deposit refund is processed 2 weeks later. Thank you

Very very easy to rent a car. Thank You

タイのプーケットでレンタルしました。 他国でも何度かレンタカーを利用しましたが、タイは日本と同じ左側通行なのでとても運転しやすかったです。 また、日本でネット予約でき、安いです。 トヨタのフォーチュナー(大型SUV)を借ましたがウチに欲しいぐらい乗りやすかったです。 パトンビーチ はトゥクトゥク高いので、レンタカーがおススメです。

迷うことなく予約できました。 チャットで分からない事もその場で解決できるので安心です。