メルボルン~大洋を路~メルボルン周辺

The small rental company couldn't provide the reserved car model, had terrible customer service, and getting a refund was a nightmare. If it weren't for my wife being an Australian Chinese who could argue with them, there was no way Zuzuche's customer service could solve the problem. Zuzuche's customer service's English is also terrible.

Overall, it's pretty good, though the car models and conditions are a bit outdated.

Although we didn't pick up the car at Alpha, they arranged transportation to the rental location very well. The car was new and in great condition!

Picking up the car is a bit inconvenient. Other companies have counters directly at the airport, but with Alpha, you need to wait for their shuttle to pick you up. Make sure to allocate enough time when returning the car to avoid delays. However, the service is still good.

Punctual and reliable, the car was in good condition