The worst car rental experience ever. The service was terrible. I'm already back in my country, and my card is still being charged for unknown reasons. I returned the car with a full tank of gas.
Very satisfied with Alpha's service. When returning the car, I couldn't find a gas station, but the staff kindly reminded me that I could fill up the tank myself before returning the car and even told me the location of nearby gas stations. Very considerate! The only inconvenience was that Alpha is not located in the airport terminal and requires a shuttle ride, but everything else was great.
Alpha was great - I called a few times prior to rental with enquiries and they responded promptly.
I asked about additional drivers and they told me $10/day per driver. When we went to pick up, we were told that actually we had one free additional driver.
The car was OK - a Renault that was a little gutless on the hills.
About QEEQ:10.0/10
Pretty easy
The price didn’t drop, but it was super cheap to start with, so we were still happy
Overall, it was very convenient. After arriving at the airport, just go to the coaches parking area on the far left and give them a call. The purple car is also very easy to spot. They only briefly ask about insurance and do not push it persistently. The pre-authorization was canceled quickly after returning the car.
Very satisfied. Even though there was a language barrier, the staff patiently helped us confirm the order details, documents, and damage compensation issues.
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