The counter staff were negative that I booked through easy rent cars. There was a discrepancy between the deposit listed on the website and the actual deposit they charged. The lady challenged our choice of car insisting we needed to upgrade to a larger one.
It was busy at the counter but staff were quick to try and sort people out. We paid for a sat nav as extra with them and it was pretty useless and we relied on our phone for maps the whole trip. otber than that all smooth.
Like: The upgrade to a BMW for a low additional fee with unlimited kms and same insurance Dislike: Additional fees not disclosed which added up to $30-$40
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Customer Service
Great vehicle, clean
Dislike: Nil
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View more >Dislike: Additional fees not disclosed which added up to $30-$40