There were not many staff members, so a bit of waiting time was needed.

I missed the rental company's shuttle because my flight was delayed, and the pickup location at Brisbane airport was really hard to find. In the end, I had to call a taxi to get there, which was very inconvenient. In the future, I will stick to companies that offer car pickup directly at the airport!

Very helpful and friendly staff especially Jeff!

Ace rental car was great but pick up location wasn't clear.

Waited for a long time when dropping off the car.