Unsatisfied with the problem-solving efficiency of Zuzuche, still no response.

Picked up the car at the central train station branch. The paperwork was done on the first floor of a clean and tidy building. The pickup location is in a dedicated parking structure (turn left and walk approximately 5 minutes). Arrived at 8 AM, no queue, and was warmly received by a very nice German lady. Efficient and courteous.

The car's performance was good.

No one was there during pickup, so I couldn't check for scratches. There were additional charges compared to the booking price, and arguing with them was useless. The rented child seat was very worn out!

You have to do everything yourself, it's inconvenient.