マドリード、リスボンは、マドリード

This car rental company is excellent. The service attitude is great, and they provide new cars. Returning the car was extremely simple and hassle-free. Overall, very professional. I will use them again next time.

The staff were very enthusiastic, patient, and polite.

Dishonest store, they tricked me into buying insurance, taking advantage of the fact that I don't understand Spanish. When picking up the car, I said I didn't want it, but during the contract signing they had me sign this and that. I believed them and signed everything. It turned out I had actually signed for the insurance. They were very sneaky about it, putting the insurance and rental agreements on the same paper, so you wouldn't know you've signed for the insurance. In the end, they charged me 200 Euros for the insurance. Truly shameless.

The staff was very polite and friendly, and their English was excellent. They explained the entire process clearly, and the car had only driven a bit over 5,000 kilometers.

The Enterprise office at Madrid Airport is actually located at the far edge of the P1 parking lot outside of T1 terminal. The staff were very friendly and the procedures were handled swiftly. The requested car wasn't in P1, so they had to bring it over from P4, which took about ten minutes.