The rental office is not very conveniently located, as it's not inside the airport and requires a shuttle bus. However, the service at the rental office was acceptable.

Gold car were understaffed and did not answer there phone for over an hour, when they did answer the phone they were extremely unhelpful. The car seats were dirty. I will never use gold car again

Never ever again. The customer service was absolutely irespectful towards all customers.extra bills extra fees.

Car had a warning light on shortly after pickup.

Easy to book. Good insurance.

Like: Great value. Car worked well.
Dislike: The shuttle was for the hotel and not directly for the rental car. We arrived at 9am, but shuttle had 1.5 hour break during this period. We had to wait that entire time in cold and rain. When we called the GoldCar rep, she wasn't aware of this break in the shuttle service. It wasn't entirely clear how to get to the car rental once shuttle dropped off.