Im never renting with EASYRENTCARS.com again and POP lacks professionalism
J.SMALL
United States
Reviewed: Fri, Jan 18, 2019
About pop:6.0/10
I waited 5 hours because POP didn't have any cars (though I was there for my appointment). After waiting, they brought me a dirty car fresh out the auto body shop, on E. As in empty.
“The most horrific experience, i was so scary ! We were scared for our lives!!!!”
About pop:2.0/10
I will never use POP rental car! The worst experience we had! They lie and rude! They gave use dented and broken cars! The most horrible customer service. The whole office smelled like MARIJUANA! Some customers who was waiting just left without their cars and went to another car rental! I will NEVER return!
Little upset was taken to the parking lot for pick up never tokd to call but after it was good ladies in the office did excellent and omar was very courteous
Absolutely disastoutus!! Nobody showed up or follow through our rental although we paid and signed the contract in advance. Left hanging in LAX without a rental!!
POP couldn't pick us up at the airport which was a royal pain. Had to take a bus to some drop off outside spot and then wait for their van. And even worse was once there waiting for 2 hours for the car. :)
Something wrong with engine made noises all the way embarrassing it rained the wipers were not working could not see sales person went through 4 cars before she found this car which she should not have very disappointing
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Im never renting with EASYRENTCARS.com again and POP lacks professionalism
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