I prepaid for the rental, and when I got to the store, I realized I had to pay a young driver charge of $25 per day. Then they started adding various fees, many of which I didn't fully understand. Being a young driver (which I indeed am), I ended up paying $450 plus various fees, totaling $718.32. That wasn't the end of it; when I returned the car, I paid another $198.16. I also deposited $200. After multiple calls and in-store inquiries with no resolution, I eventually gave up.
The queue was quite long, and I ended up spending an extra $50 on gas. Although I told the customer service that I didn't need to return the car with a full tank, they still selected that option for me. I feel like I was scammed.
“I would recommend using EASYRENTCAR to everyone!”
About Advantage:10.0/10
Like: No hidden fees. Simple booking, simple pick up, simple drop off and the service was superb!
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Customer Service
Good service
Dislike: The pickup delay but it was not the company’s fault. My license didn’t want to register.
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