The rental company handled business as usual, provided thorough instructions, and had a good attitude.

The car rental process was particularly slow. They said my translation document was not acceptable and asked me to pay them to translate it, otherwise, I couldn't rent a car!

The Apex staff at both Christchurch and at Auckland were very friendly and helpful, making the whole process easy and stress free.

I found the QEEQ system very straightforward to use for searching and booking. The value for money was excellent.

Very good all round. Excellent value, as expected car was a few years old with a few minor imperfections which were noted by and photographed by agent at pick up. On return agent inspected car and noted we had returned car with no damage caused by ourselves. Seemed very easy and fair

Offered very good value for money , easy to use and clear about what all the different providers offered. Is now my preferred choice for car rental

The car was fine and the counter service excellent, with careful, clear explanations of everything. The shuttle arrangement was at the inconvenient end of the airport (opposite from where you come out when arriving from overseas); this appears to be the same for all shuttles. Then it took quite a while for the first shuttle to arrive, and it filled with people who were there before us. So we had to wait another 10 minutes or so, in cold wind, before our turn.