Advantage ADVANTAGE - PHX Review: Pickup/Drop-off Pleasant, Cleanliness Very good, Customer Service Poor......

V.Meda

United States

Reviewed: Fri, Jan 25, 2019

About Advantage: 6.7 /10

Pickup took 2 hrs extra. Due to that my whole trip got upset.

About QEEQ: 8.0 /10

Mini Van | KIA Sedona or similar

1 days rental

Relevant Reviews on Advantage ADVANTAGE - PHX

Walter Davy

United States

1 days rental

Reviewed: Sat, Apr 21, 2018

“Phoenix, San Diego, Las Vegas, Los Angeles”

About Advantage: 2.0 /10

I prepaid for the rental, and when I got to the store, I realized I had to pay a young driver charge of $25 per day. Then they started adding various fees, many of which I didn't fully understand. Being a young driver (which I indeed am), I ended up paying $450 plus various fees, totaling $718.32. That wasn't the end of it; when I returned the car, I paid another $198.16. I also deposited $200. After multiple calls and in-store inquiries with no resolution, I eventually gave up.

United States

1 days rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Tue, Dec 3, 2019

“Hard to find counter”

About Advantage: 9.0 /10

Good car in good shape, but hard to find the rental counter in the Rental Terminal.

About QEEQ: 10.0 /10

D.Cortez

United States

1 days rental

Special Choice | Manager`s Choice Compact Or Higher or similar

Reviewed: Mon, Sep 10, 2018

“When I went to droop off the car the lady had bad attitude”

About Advantage: 8.8 /10

Like: Good price on the rental car
Dislike: The lady when I droop off the car was rude

B.Cole

United States

1 days rental

Mini Van | KIA Sedona or similar

Reviewed: Wed, Jun 20, 2018

“Excellent experience. ONLY downside was that the vehicle was dirty! Had not been washed, vacuumed, n”

About Advantage: 8.6 /10

Like: Osmond very helpful, low key. No arm twisting. Car was fine except for cleanliness already mentioned. Price was good, I thought. Will use for my next airport rental.
Dislike: Car needed to be cleaned when I picked it up.