It's disgusting how the staff scare you into taking out extra insurance at £42 per day..

The car should have been fully inspected before I arrived and any damage noted rather than making me do the inspection and risking missing something

Extremely pushy on upselling insurance. I do a lot of driving and hire a lot of cars yet even I was beginning to question whether I might need extra insurance. It was not a pleasant experience and other people less confident or who couldn’t afford the excess would have been scared into buying it and increasing the cost to five times the original price! I would rather pay more to one of the “big” companies who accept ‘no’ to do I want extra insurance and not worry about the car the whole time I had it. I was told that it would be, I think around the £100 mark plus £75 for every stone chip... I was visiting friends for an enjoyable weekend not having to worry about the state of the roads, the road to the pick up place is a joke! Not again. Not for me thank you.

Car, staff and value for money all excellent. Far too long to get the car-1.5 hours is unacceptable in my opinion.

Yes all was good.

Aaron was very helpful and friendly

The service was fine. The car was electric/ petrol.. and the fumes that came from the car was terrible.. causing both myself and my friend headache and very sort eyes. Had to drive with both windows slightly down, even thro it was raining. Mention this when returned the car and was told they couldn’t do anything about it. All I was told that it was being returned the next day..