イタリア・ローマ

Excellent service

The car rental experience with Sicily by Car was very good. The new car only had 800 kilometers on it. The counter service was good; there was no aggressive upselling of insurance. The return process was quick and convenient. The driving performance of the SEAT SUN was excellent, especially on the winding roads of the Amalfi Coast. The smart features were comparable to those of domestic electric cars.

After we returned the car it took nearly 1 month to get back our deposit - service was very slow.

Once we’d found the desk there was no queue and we were served immediately. However!! When we dropped the car off we were told we had parked in the wrong place even though it was a Sicily by Car (no. 44) space and we were told to move it to next to the office. We needed to catch our flight and found this unreasonable!! So we left the keys and walked away. Slightly unnecessary demand from the staff member.

Clear pricing and easy to use

The staff at Sicily by Car in Rome was incompetent. it took us over 90 minutes to pick up our car. And since we were in Rome for only that evening, we were very disappointed!

Very happy with Easyrentcars.com