ロサンゼルスラスベガスソルトレークシティーイエローストーンロサンゼルス戻って

The assigned car was a bit old, but everything else was great. The service attitude for both pickup and drop-off was very good.

Standard service level.

I booked a Ford Edge or similar, but the rental company staff told me there were no such cars available and asked me to upgrade to a different model. However, when I got to the parking lot, I saw plenty of Ford Edges there!!! Moreover, during the process at the front desk, the service person left abruptly, making me wait for around 20 minutes. The entire experience was extremely poor!!

Due to the weakness in English among Chinese people, we often get persuaded into accepting additional services. A moment of inattention and you're trapped. Also, the rental contracts use many abbreviations, making them hard to understand.

I booked insurance through the app but was charged when I was picking up the car. The guy said its the process of budget the insurance isnt charged during booking.