The service was alright, but the car was terrible. It was a bizarre model that didn't seem like a normal car and consumed a lot of fuel! Half a tank was gone in no time.

Communication via WeChat was quite good, but their attitude was so-so, and they were unwilling to drive over to pick us up. It took a long time to find the store's location, and the drop-off experience was also not pleasant.

Completely unable to communicate, waited for an hour and a half, the pickup instructions were useless, impossible to understand for first-time visitors to Kuala Lumpur

Not sure if it was because I obtained the car a very good price, but I was provided with what at least among all the cars available the worst car, had lots of damage (dents, scratches) and mechanically not the best car as there were lots of odd sounds coming from the car when driving.

It served the purpose. Nothing fancy. Just right.

Easy booking.