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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2666480354
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2666480354
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Search for Atlas Car Rentals in Melbourne

Overall great service and would book again

Reviewed: Mon, Feb 11, 2019
About Atlas: 8.3 /10
Great service from staff at counter. Confirmation email mention to go to "M" for collection which is wrong then when you call you are told via text to go to brown section (which can't be seen as it is over head and seen once you pass and look back) then you are told to wait for a "RED" Atlas bus. Well the bus is white with Atlas in red. Also no mention on what area to wait for in the section as it is long. Why not have a magnetic sign for Atlas Shuttle for car rentals on bus for easier identification. I want the only per see on who found this to be a problem all bbn passages had similar problems!
About QEEQ: 10.0 /10
Kia Rio image
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Economy | Kia Rio or similar

Relevant Reviews on Atlas MELBOURNE AIRPORT – TULLAMARINE

Eileen Eveline

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Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Mar 10, 2018
“Melbourne - Great Ocean Road - Lake Tyrrell - Melbourne”
About Atlas: 2.0 /10
We waited at the airport for almost two hours! The shuttle never came! We called customer service countless times, usually couldn't get through, and only succeeded a few times. One time they said to look for a red Atlas van, but we waited an hour and it never came. Then we called again and they said the traffic is bad. The third time we got through, the same Indian-accented guy hung up on us as soon as I mentioned we had been waiting an hour! Terrible service! Low rating! We called again and they said the shuttle was from Easy Parking, not Atlas! We waited for so long for nothing! Totally ruined our schedule! Strongly not recommended!

Arnab Acharjee

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Economy | Toyota Yaris or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Oct 8, 2019
“Very satisfied with the service.”
About Atlas: 9.3 /10
Very satisfied with the service.
About QEEQ: 10.0 /10
Very satisfied with the service.

mm

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Intermediate | Toyota Corolla or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Aug 28, 2019
“a bit inconvenient as i needed to register toll payment online”
About Atlas: 8.3 /10
a bit inconvenient as i needed to register toll payment online
About QEEQ: 8.0 /10
easy booking

Fé

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Full Size Van | Toyota Commuter 12 Seats or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Jun 3, 2019
“Completely unsatisfactory!!!”
About Atlas: 7.0 /10
The van wasn’t serviced and not fit for renting. Was advised to take the van back twice by Atlas customer service. The first time was for mechanical errors constantly appearing on the dashboard all the time, but no replacement vehicle was available. The second time, we demanded a replacement as the van wasn’t safe to drive due to a faulty main sliding door that could not be fixed by RACV roadside assist. Both times we were forced to inconveniently alter our travel plans and take very long and precarious drives back to the Atlas depot. I paid for a 12 seater and ended up with an 8 seater as a replacement. Atlas customer phone service was unbelievably poor, no one called us back as were told by customer service, apparently because the staff at Tullamarine weren't picking up the phone. My husband made ten different calls to the overseas call centre during a two day period!
About QEEQ: 9.0 /10

I.Ough

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Intermediate | Toyota Corolla or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Aug 31, 2018
“Great value for money”
About Atlas: 9.6 /10
Like: A good service, nice vehicle in good condition at a very reasonable price.

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