The rental company forced me to purchase full car insurance without my knowledge and did not confirm that this was a reimbursable expense, which violated my personal interests.

I got scammed out of over 3000 for insurance. I did all my homework but still got ripped off.

It was okay. When asked, confirmed not to get insurance, but it was on the paper.

Counter staff were super helpful! Car was perfect!

Avis Belgrade, is pretty slow in service. Though pickup didn't bothered me much, drop off took almost 2hrs. Luckily I had time in my hand or else I would have missed my flight. There was a minor scratch on the car for which they charged me almost 400 euros. Bad part is the charge was mentioned on the invoice as insurance premium. Thanks ERC, they managed to convince Insurer about the genuineness of the charges.

Price drop protector is a great option. It saved me 10% as ERC auto booked me with lower price. ERC was also very co-operative in helping me on insurance claim. I have purchased additional coverage from them which took care of access charged by Avis.